Shipping & Delivery
At this time, BHA Solar ships merchandise to locations within the United States lower 48.
Some of our items are stocked in our warehouse, other items may be drop shipped from our distributors when we are out of stock of that item. If an item you have ordered is found to be out of stock within our supply channels we may chose to cancel your order and refund your money. We have “3” business days to locate and ship your item. If we cannot we will contact you and refund your payment or provide “like items” as an alternate for your orginal order.
The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. BHA Solar makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. BHA Solar SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL BHA Solar BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Commercial Equipment Disclaimer
The following items fall under the manufacturer’s warranty after they are delivered to you and are non-returnable: Inverters, Solar Charge Controllers, Batteries and other Electronic and Solar Equipment. If you do not feel comfortable installing electronic or electrical devices seek the assistance of a qualified electrician and consult the manufacturer for assistance. Inverters and Charge Controllers can easily be damaged if installed incorrectly. We advise that you insure your large solar equipment prior to installing it to prevent a loss.
Return and Exchange
Return and Exchange of goods is allowed upon our discretion. Buyers interested in a return must contact us within “5” business days of purchase date. All returned products that arrive damaged will be replaced with like item. If an item arrives damaged during shipping immediately contact BHA Solar to file a claim. All claims of damaged goods must be made within “2” days / 48 hours after arrival to your location. The window to submit a “damaged in shipping claim” ends on the 48th hour. A return label will be emailed to you and a replacement product will be shipped if you receive a damaged item. “Solar Panels”, “Inverters”, “Charge Controllers”, “General Solar Equipment”, “Custom made to order” or “Special order items” are not returnable. Damaged due to improper installation does not warrant a return of an item. Any warranty claims after install must be directly to the manufacturer. Items that have been used will not qualify for a return. Items must be in original packaging when returned. Buyer is responsible for return shipping on items that were ordered in error or which the buyer has changed their mind. A 20% percent restocking fee will apply for returned goods in which store credit or a refund is granted. Original shipping may not be refunded. See warranty information for repair support after your use. BHA Solar is not responsible for damaged to goods caused by buyer’s incorrect installation methods. Many of our devices are electrical components and buyer should handle them cautiously to prevent harming themselves, family, friends, pets or related property. We are not responsible for personal injury sustained by an item due to unsafe handling or unsafe installation of product. Consult a licensed / trained electrical contractor for installation of major electrical components.